Advice for people with disability

The Australian Government Department of Health has created a webpage containing COVID-19 advice for people with disability.

The webpage explains how people with disability can protect themselves from COVID-19, including through good hygiene, physical distancing, avoiding public gatherings, isolating if they are sick, and finding safe and alternative ways to get the services they need.

This advice supports and promotes the NDIS principles of empowering people with disability to exercise choice and control.

NDIS Commission resources for NDIS participants about COVID-19

The NDIS Commission has a COVID-19 webpage containing information for people with disability, and we have issued two fact sheets for NDIS participants about COVID-19.

1. The first COVID-19 NDIS participant information fact sheet explains:

  • what to expect from their NDIS providers
  • their rights and how to make a complaint about a provider
  • what resources are available from the NDIA
  • where to find more information and resources about COVID-19.

2. The second NDIS participant fact sheet explains what to expect from providers and workers during COVID-19, including some possible changes to the way supports and services are delivered during this time.

Disability Information Helpline

The Disability Information Helpline provides information and referrals for people with disability who need help because of COVID-19. It can also assist families, carers, and support workers. The helpline is available by calling 1800 643 787. If you are deaf, hard of hearing or have a speech impairment, you can also call the National Relay Service on 133 677. It is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It is not available on national public holidays.

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